Labuan FSA aspires to foster greater public confidence and create an organisation that effectively regulates and supervises the Labuan financial institutions in Labuan IBFC. Labuan FSA has put in place various channels for public enquiry and complaints, comprising:
Appointment-based meeting at Labuan FSA offices;
For general enquiries, please email to communication@labuanfsa.gov.my or call the Customer Relations officer at 03-8873 2058.
Labuan FSA welcomes and encourages all enquiries, feedback, and complaints as opportunities to understand financial consumers' concerns. Financial consumers are required to communicate with the Labuan FSA regarding their enquiries and complaints through the channels listed above.
